CASE STUDY

Migrating Quality Collision Group’s Multi-Brand Digital Ecosystem

OVERVIEW

Simplifying Everyday Account Tasks

QCG managed dozens of brand sites on WordPress, resulting in inconsistent experiences and no centralized way to measure performance.
NUUX redesigned the ecosystem and migrated 21 partner sites to Webflow Enterprise, creating a scalable system built around clarity, discoverability, and conversion.
Each site was rebuilt from content strategy through final development, giving users a consistent booking experience and giving QCG the visibility they needed to manage their growing network.

Industry
Automotive Collision Repair
Related Tags
UI / UX Design
UX Strategy
Information Architecture
SEO & AEO
CRO
Webflow
Figma
Conversion Lift
Timeline
2 weeks
Our Challenge

What Held QCG’s Digital Ecosystem Back

Before designing the mobile app, we needed to understand where the existing experience fell short for customers who increasingly relied on their phones. Our research highlighted several areas where the browser-based portal created friction, revealing clear opportunities for a more intuitive, mobile-centered solution.

Fragmented Experience Across 21 Brand Sites

Each brand operated independently on WordPress, creating inconsistent user experiences, visual styles, and content structures that made the ecosystem feel disconnected.

Difficult for Users to Find the Right Location

With over 90 locations offering different services and certifications, the existing sites made it hard for customers to quickly identify which shop matched their needs.

No Centralized Tracking or Performance Visibility

Because every site was built separately, QCG lacked unified analytics and could not measure how users moved through the funnel or which locations were converting.

Outdated Structures That Limited Conversion

Many of the WordPress sites had unclear information architecture, missing trust elements, and outdated layouts, making it difficult to guide users toward booking or contacting a shop.

No Scalable System for Future Brand Growth

Without a shared design system or content framework, onboarding new partner brands or updating existing sites required significant custom work, slowing down growth.

The Strategy

Building a More Flexible and Supportive Quote Experience

Our strategy focused on unifying the multi-brand experience, improving discoverability for customers, and creating a scalable system that supports both current needs and future growth. Each component was designed to bring consistency, clarity, and measurable performance across all 21 partner sites.

Establish a Unified Multi-Brand Framework

We created a shared structure for content, navigation, and page hierarchy, ensuring every partner brand follows a consistent model while keeping room for unique brand details.

Improve Location Discovery and Service Clarity

We redefined how users find shops by building clear pathways for browsing by certifications, services, and proximity, making it easier for customers to identify the right location quickly.

Implement Centralized Tracking Across All Sites

We introduced a standardized analytics setup so QCG can measure user behavior, conversion performance, and funnel drop-offs across the entire ecosystem.

Redesign Each Site for Conversion and Clarity

We rebuilt the visual and structural foundation of all partner sites, improving hierarchy, trust cues, and content flow to support booking and inquiry actions.

Build a Scalable Design and Development System

We developed a repeatable process for migrating and redesigning each brand site — from IA and wireframes to SEO setup, high-fidelity design, and Webflow Enterprise development — ensuring QCG can onboard new brands efficiently as the network grows.

Results

In Progress...

The QCG ecosystem redesign and platform migration are currently underway. Once the full system is launched across all partner brands, we will measure performance across booking rates, search visibility, user engagement, and funnel efficiency. Early launches have validated the new structure and have already improved clarity, consistency, and content scalability across the network.

Testimonial

Don't Just Take Our Words For It

CASE STUDY

Migrating Quality Collision Group’s Multi-Brand Digital Ecosystem

Migrated and redesigned 21 partner sites into a unified, scalable ecosystem built for discoverability, consistency, and conversion.
Related Tags
UI / UX Design
UX Strategy
Information Architecture
SEO & AEO
CRO
Webflow
Figma
Timeline
2 weeks
Overview

About this Project

Simplifying Everyday Account Tasks

QCG managed dozens of brand sites on WordPress, resulting in inconsistent experiences and no centralized way to measure performance.
NUUX redesigned the ecosystem and migrated 21 partner sites to Webflow Enterprise, creating a scalable system built around clarity, discoverability, and conversion.
Each site was rebuilt from content strategy through final development, giving users a consistent booking experience and giving QCG the visibility they needed to manage their growing network.

Want to see what we can do for you

Let’s turn your vision into something people can click, use, and appreciate.